Privacy Policy

PT Arta Mediatek Transformasi is committed to protecting the privacy and security of our customers, business partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website.

This policy is established in accordance with applicable data protection regulations and information security best practices.

1 Information We Collect

We may collect personal information that users voluntarily provide through our website, including but not limited to:

• Full name
• Email address
• Phone number
• Company name
• Any other information submitted through contact forms, email communications, or inquiries

In addition, certain technical information may be collected automatically when users access our website, including:

• IP address
• Device type
• Browser type
• Pages visited
• Date and time of access

2 Purpose of Data Collection

The information collected may be used for the following purposes:

• Responding to inquiries or requests submitted through the website
• Providing information about our products and services
• Improving website functionality and user experience
• Internal administrative and business communication purposes
• Maintaining system security and preventing unauthorized activities
• Complying with legal obligations and applicable regulations

3 Data Protection and Security

PT Artamediatek Transformasi implements appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.

As part of our commitment to protecting information, the Company applies information security management practices aligned with recognized Information Security Management System (ISMS) standards.

4 Data Retention

Personal information will only be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

When the information is no longer required, it will be securely deleted or anonymized in accordance with the Company's data management procedures.

5 Disclosure of Information to Third Parties

The Company does not sell, rent, or trade personal information to third parties.

Personal information may be shared with third parties only under the following circumstances:

• To support the operation of our services (such as IT service providers or technology partners)
• When required by law or government authorities
• To protect the rights, security, and legitimate interests of the Company

In such cases, we ensure that the third party maintains appropriate confidentiality and data protection standards.

6 Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience, including:

• Remembering user preferences
• Analyzing website usage and performance
• Enhancing website functionality

Users may configure their browser settings to refuse cookies if preferred.

7 User Rights

Users may have the right to:

• Request access to their personal information held by the Company
• Request corrections or updates to inaccurate information
• Request deletion of personal data where permitted by applicable laws
• Submit inquiries regarding the processing of their personal data

Requests regarding personal data may be submitted through the contact information provided below.

8 Links to Third-Party Websites

Our website may contain links to external websites operated by third parties. PT Artamediatek Transformasi is not responsible for the privacy practices or content of those websites.

9 Changes to This Privacy Policy

The Company may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business operations. Any updates will be posted on this page.

10 Contact Information

If you have any questions regarding this Privacy Policy or the handling of personal information, please contact us at: